FAQ
How to pay?
We accept BIBD or Baiduri bank online transfer. Provide screenshot of the successful payment via WhatsApp (8145318) or by replying to the order confirmation email.
Are all your products in-stock?
Yes! All products in our website are ready stock.
Where is Self-Pick Up?
Box of Cravings Kiulap. Pick up will be ready within 1-3 business days after payment has been received.
Address: Box of Cravings, Regent Square, Setia Kenangan 2, Kiulap (same row as Alter Ego restaurant)
You can find the location via this link https://g.co/kgs/P7nuHKx
How much is home delivery?
B$5 for ALL districts. Free for orders above B$50.
Do you accept payday booking?
Yes we do! Kindly write "payday booking" on the 'Order Special Instructions' box in the cart before checking out. We require at least B$10 deposit for each item transferred online via BIBD or Baiduri bank.
Yes! We open order every month on the 4th until 15th. We also accept non-cosmetic orders from the US such as apparel, shoes, bags, bottles etc. Contact us directly through WhatsApp or Instagram DM.
Is Cash On Delivery available?
Yes.
Can I pay in cash during self pick-up?
No. We unfortunately have to stop this service due to a frequent default of payment from customer hence disrupting our stock system and data in the website.
When is my order ready for pick-up?
Please allow us 1-2 business days to prepare your order to be dropped off to the cube. You will be notified immediately via email!
How long does delivery take?